I walk around with cameras hanging around my neck all the time, and although I'm extremely careful, I suppose it's possible that I could bang into something (say, a door frame) without knowing it. If you think it's the latter, then I suppose your remedy is to stop buying Sigma.īut I don't think you don't have to DROP a lens for it to be damaged. ![]() What are the options? Either it was dropped, banged, touched roughly, or, it just fell apart from, what? shoddy engineering or manufacturing? Obviously, it wasn't broken by Sigma's service department. And what you know yourself, is that the lens was in your possession, it was working, and while it was in your possession, it stopped working. Are you accusing Sigma's service department of dishonesty? All they know is, something was broken inside the lens. I'm not sure what your complaint is here. That was over a year ago and the lens has worked like a charm since. ![]() ![]() In short, it was as satisfactory a service experience as one could hope for. It took maybe a week from the time I sent it to them to the time I got it back. for free) or perhaps replaced it, I'm not sure I didn't note the serial number of the original lens before I sent it in. They fixed the lens for me under the warranty (i.e. ![]() I contacted Sigma service first, described the problem, they told me to send it in. I had a problem with my Sigma 28 f/1.8 (one of my favorite lenses).
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